Reach Out to Customers on the Most Popular Communication Channels

Written by Frank Camp on July 20, 2012

When companies review their customer service levels, they typically rely on data from traditional telephone channels. However, as the Internet Generation reaches maturity and preceding generations adopt the technologies that the Internet Generation grew up using, consumers are expecting companies to offer methods of support other than standard contact center numbers. Competitive companies are adapting

Help Your B2B Company in 10 Minutes a Day Using LinkedIn

Written by George Simons on February 3, 2012

Spend 10 minutes each day over the next 6 days helping your company increase their leads.  Why? Well everyone wants more business!   Day 1: Complete Your Linked In Profile Make sure you have a complete LinkedIn Profile. If you don’t have a LinkedIn account yet, it is easy to sign up (Sign up on