Management Candidate Program

Written by Greg Alcorn on June 19, 2014

One of the main principles at GCS is to provide opportunities to those who want them. It is our goal for all associates to enjoy working at GCS and to find it makes their lives better. That’s where our Management Candidate Program comes in. This program was started over twenty years ago and includes dozens

Win with Effective Training | Use One on One Engagement

Written by Bucky Cline on May 3, 2011
contact center consultants

Over the past several months, I’ve been working on launching some back-end tools for our online application process for the HR department allowing them to better manage applicants during the hiring process.  One of the final steps is the training of the 15 users of the  new system. I have done my best to communicate