Fewer Americans opening wallets, now might be a good time to call.

Written by George Simons on November 8, 2010

Americans have always had a big heart and despite a fall off in donation levels, there has been a upswing in volunteer hours. This article points out the fund raising facts and warns non-profits not to rely on just direct mail to keep donations flowing. It points out uses of social networking as well. Fewer

Tired of Talking to a Robot?

Written by Greg Alcorn on July 13, 2010

Sure, machines have their place and IVR’s are getting more sophisticated. Still, who isn’t a little bit tired of talking to a machine? Not every situation can be boiled down to a “Press 4 for current balance” or “Press 5 to hear our exciting offer.” There are times when your experience with a company is