Planes, Trains, Automobiles, a Misplaced Laptop and Team Support

Written by Frank Camp on January 13, 2011
call center technology

I found myself challenged with the topic for the blog given everything I experienced last week. Even with the typical trials of traveling, from cancelled flights, locked keys in rental car and treacherous driving conditions,( not to mention my laptop taking a roundtrip vacation to NJ for the weekend,) I landed on what I feel

You’ve got 45 seconds!

Written by Bucky Cline on October 5, 2010

…or the Art of the Elevator Pitch… How many times have you been in a situation where you’d like to inform a stranger about the great things your company could do for them but found yourself stumbling or them uninterested? Here’s a good example of how NOT to make a sales pitch… [youtube=http://www.youtube.com/watch?v=ZnMeRcGf_nM] Now, we