The American Teleservices Association (ATA) Helps our Industry Grow through Advocacy, Education & Networking

Written by Bryan Overcash on March 22, 2011

I was fortunate enough to attend the American Teleservices Association (ATA) National Convention in Phoenix last week. The allure of early March in Phoenix was apparently just the prescription for many of us from the Mid-Atlantic, Northeast and Midwest. And, while the weather didn’t disappoint, neither did the real reasons for attending the ATA National

The Benefits of SRO Accreditation

Written by Bryan Overcash on September 13, 2010

In early 2010, the American Teleservices Association (the “ATA”), rolled out a set of standards and best-practices designed to help teleservices companies comply with federal and state statutes.  Companies who meet these standards, as certified by a third-party auditing firm, are awarded an ATA-SRO Seal of Accreditation.  This seal has rapidly become a sign, to