Instant Online Access
to a learning environment designated for your team. Easy to assign refresher courses and add new hires.
builds pride, confidence and encourages learning.
Intuitive online dashboard
easily tracks progress and results. The simple reporting assists with compliance and training planning.
Words and phrases to clearly communicate and keep conversations on track to resolution.
Effective use of tone in speaking and writing to get action and diffuse stressful situations.
Using questions to control conversations and the techniques of world-class listening.
Finally – a proven method to help you teach,
reinforce and refresh soft skills.
Achieve the 4 Benefits of Proper Word Selection. Build a custom glossary relative to your team.
Master the 3 Components of Voice Tone. Deliver effective messages every time.
Write with power and clarity. Improve results using bold, CAPS, italics and underlining.
Discover the 4 Keys of Effective Listening. Ask better questions and identify non-verbal cues.
Master the 3 R’s of Recognize, Restate and Reassure to calm and redirect tough situations.
Includes all video, activities, printable resource guides and final certification. No hidden fees or add on costs.
Say THIS, Not That…Most of the time™
is the soft skills mastery program you need for instant results. See how it can transform your organization.
Call or email for quote.