The GCS approach to contact center management works for insurance services
GCS is Focused on Insurance Call Centers
We work closely with you to understand your insurance product and service. Then we apply your information to our process to provide an excellent customer experience at an extremely competitive price.
How it Works
We provide leading insurance companies and their partners with high quality policyholder services such as large scale Customer Acquisition, Customer Retention, Case Management, First Call Resolution, and Customer Care. We even have in-house licensed agents and call-blending capabilities provide a unique opportunity to maximize marketing and maintenance dollars.