Assisting Agencies with a Better Way to Serve the Citizens

GCS provides professional contact centers, customer service and operational support. Our process focus allows us to meet the diverse initiatives of Federal, State and Local Governments Agencies, Organizations and Contracting Partners. From contact centers to feet-on-the-street, Our staff delivers exceptional customer service and operational support at a cost-effective level.

Expertise

In our complex world where the public is more empowered than ever, every customer service interaction is critical. With a high level of precision, we are able to breakdown the multiple processes, streamline them into specific tasks and manage the tasks to achieve the desired result – each time. It is this passion for precision that enables us to efficiently and effectively perform to your SLAs.  Read More

Clients/Past Performances

GCS has served Government Agencies, Municipal Organizations and Contractors, both nationally and internationally. Our state, municipal and NGO clients are the leaders in public transportation, technology, education and finance.  Read More

GCS now provides on-line soft-skills training. See our demo here.

 

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Partners

GCS is interested in strategic partnerships, ventures and pilots aimed at expanding solutions for Government and other Public Sector Contracting. Our size, resources and flexibility makes us a logical teaming partner.  Read More

Contact

GCS provides large company services with a small company touch. Our professional staff is easy to work with and dedicated to taking care of you AND meeting your needs. Contact Us

 

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