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Contact Center RFP Template

Create a contact center RFP template that helps you find value and success with your next outsource partner

The main purpose of a contact center RFP template is to share ALL the right information.

 

By using a checklist you're able to get ideas for..

  • Key questions you need to ask to ensure the partnership will work
  • The Service Levels and KPIs you need to balance AND price
  • Channels and technology required to deliver service AND value 
  • And more! 

 

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