Category: General

Category: General
Posted by: Greg Alcorn, September 24, 2010

What’s on the menu? GCS’s Services.

The other day I was dining at a local restaurant I often frequent. I rarely glance at the menu and usually order the same meal, mainly because I am never disappointed with the consistency of the selection. In fact, the waitress usually just asks, “The usual?” This day however, there was a new waitress and

Category: General
Contact Center consulting
Posted by: Greg Alcorn, September 22, 2010

GCS at the ABIA

Once Again GCS is attending the American Bankers Associations ABIA Conference taking place in Phoenix, Arizona today, tomorrow and Friday. The ABIA Conference website provides a description: “Financial institutions and insurance service/product providers are recognizing insurance sales through the bank-distribution channel as a proven fee incomeproducing opportunity. This is the pre-eminent annual meeting of this

Category: General

Did you ever find yourself in a pickle when someone walked into your office and told you that XYZ needs to be done by the end of the day? Who hasn’t, right? Most employees muddle through these situations adequately and no one is the wiser. But I challenge you! These types of obstacles open the

Category: General
Posted by: Greg Alcorn, July 2, 2010

July 4, 2010

Wishing everyone a safe and happy 4th. Let’s not forget all of the sacrifices that have been made to make this country great!

Category: General
Posted by: Greg Alcorn, June 29, 2010

12 Exercises to Make You Sharp

Dorothea Brande was an American writer and author. In her book, Wake Up and Live, she describes 12 mental exercises to help make your mind sharp and more flexible. (She wrote these in 1936 so they may have to be adapted but they are still applicable.) Try your hand at one of two of these