Shared Agents Mean “Shared” Costs
One big advantage to choosing a shared agent is that the cost is often lower. If you do not require the additional layer of security that dedicated agents provide, utilizing shared agents is a great way to provide good customer support, even for more technical or involved assistance. We are flexible. You do not have to have all of your staff be dedicated, shared, or blended. Contact GCS to discuss which of the many staffing configurations available best fits your goals and budget.