Does Your Company Need Dedicated Agents?
Not every company will need dedicated agents, but for the ones that do, GCS is proud to provide this service level and the extra security that comes with it. Dedicated agents are often the golden-standard when it comes to customer service. While shared and blended agents do a great job with specific tasks, dedicated agents get the chance to know your company and its products inside and out. By focusing only on your project, these agents can provide the highest level of customer support available.