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The GCS Blog

The GCS Blog

Helpful information on Contact Centers, Customer Service and People Skills

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Communication  |  Education & Learning  |  Employee Engagement  |  Expressed Interest  |  Leadership  |  Management  |  Star Principles  |  Training  |  Webinar

Be A Coach, not a Supervisor.

We certainly did not know exactly what to expect with the CMRxchange webinar. Holly Czuba, George Simons and I accepted the offer to present a live session on coaching, communication and collaboration to an online audience of contact center professionals.

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Blog Feature

Education & Learning  |  Employee Engagement  |  Growth  |  Leadership  |  Management  |  Team Building  |  Training  |  Web conferencing  |  Webinar

CRMXchange Webinar; Coaching with Style goes well!

  Greg Alcorn, Coaching with Style Webinar during CRMXchange virtual conference.

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Outsourcing Guide

Subscribe to our blog and get this free guide

The Complete Call Center Outsourcing Guide helps you plan for better outsource success. Get this guide and subscribe to our blog.

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Client Relationships  |  Increase Profits  |  Performance  |  Sales  |  Webinar

Sell Me More, Sell Me More

Image via Wikipedia

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