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The GCS Blog

The GCS Blog

Helpful information on Contact Centers, Customer Service and People Skills

Blog Feature

Growth  |  Healthcare  |  Increase Profits  |  Marketing

Can Insurance Companies Generate Revenue Despite the Patient Protection & Affordable Care Act?

That's the question everyone is asking.

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Blog Feature

Employee Engagement  |  Healthcare

National Walk at Lunch Day

Our friends at Blue Cross Blue Shield told us about National Walk at Lunch Day and we are encouraging YOU to get moving.

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Outsourcing Guide

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The Complete Call Center Outsourcing Guide helps you plan for better outsource success. Get this guide and subscribe to our blog.

Blog Feature

Best Practices  |  Call Center Tips  |  Client Relationships  |  Communication  |  Compliance  |  FCC  |  Healthcare  |  Outsourcing  |  Relationships With Your Customers  |  Sales  |  Technology  |  Tips & Tricks

9 Tips for Choosing a Compliant Outsourcing Provider

 Recent changes by the FCC have closed loopholes used by aggressive marketing practitioners to use inexpensive and intrusive technology to flood consumers with robo calls (recorded messages) and texts. We think this is a good thing.

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Blog Feature

Healthcare  |  Political  |  Wellness

Healthcare Plan Change--Good for Contact Center Industry

John D. Rockefeller IV

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