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The GCS Blog

The GCS Blog

Helpful information on Contact Centers, Customer Service and People Skills

Blog Feature

Communication  |  Conferences

Generational Communication

Guest Post by Eleanor Alcorn

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Blog Feature

Conferences

If We Go, We Show

Global Contact Services (GCS) is staying very aggressive in putting themselves top of mind and seeking new opportunities in the contact center solutions marketplace.

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Outsourcing Guide

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The Complete Call Center Outsourcing Guide helps you plan for better outsource success. Get this guide and subscribe to our blog.

Blog Feature

ABIA  |  Conferences  |  GCS Culture  |  Growth  |  Leadership

First Impressions

The newest member of our sales team, Jason Sterns, recently attended the 2012 American Bankers and Insurance Association Annual Convention with President and CEO Greg Alcorn. Jason was kind enough to tell us his first impressions of GCS while attending this event and meeting some of our valued past and present clients.

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Blog Feature

Conferences  |  GCS Culture

GCS Goes To DC

GCS is branching out - by applying for work in the Executive branch and other areas of federal, state and local government. "When GCS first started, we spent a lot of time responding to government proposals.” recalls Greg Alcorn. “As business grew in other areas we focused less attention into that area. Beginning last year, we began reintroducing GCS to the public sector.” Getting started with public sector work can take some time. To help with the process, GCS attended the OSDBU Procurement Conference last week in Washington, DC. It was hosted by the Department of the Interior, but attended by many Federal agencies and major government contractors looking for new partners. GCS set up a booth showcasing our contact center and back office services. Greg Alcorn and George Simons, vice-president of marketing, represented GCS.

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Blog Feature

Conferences  |  Political  |  Tradeshows

9 Tips for Choosing a Winning Event (Get the Most out of your Marketing Dollar by Attending the Right Conferences!)

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