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The GCS Blog

The GCS Blog

Helpful information on Contact Centers, Customer Service and People Skills

Laura Jollay

Blog Feature

General  |  In Our Centers  |  Team Building

National College Colors Day is August 31, 2012

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Blog Feature

Employee Engagement  |  Healthcare

National Walk at Lunch Day

Our friends at Blue Cross Blue Shield told us about National Walk at Lunch Day and we are encouraging YOU to get moving.

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Outsourcing Guide

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The Complete Call Center Outsourcing Guide helps you plan for better outsource success. Get this guide and subscribe to our blog.

Blog Feature

GCS Culture  |  In Our Centers

Toys for Tots in Salisbury

Tony Burkett, call guide developer for GCS, has a place in his heart for children in need. Because of that, some really lucky kids and their families will be blessed. Tony was asked to head up the Toys for Toys campaign for his church and local community.

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Blog Feature

Communication  |  Employee Engagement  |  GCS Culture

Be "Jollay"! [Communication Tips for the Holidays]

As far back as my 25 year-old memory can take me, I have heard “Jollay/jolly” Christmas jokes routinely around the holidays. As a kid, I thought it was cruel to be the brunt of some 8 year-old’s corny and somewhat unoriginal joke but now, it gives me a chuckle when I hear it and brings a smile to my face. Why? Because it’s a sign that Christmas is near!

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