The word teamwork has been thrown around the business world for ages. But in the last 10 years, some (very successful) companies have been implementing a teamwork strategy with ______. I'm talking about utilizing a crossfunctional team.
Let's start with what I mean by crossfunctional.
A crossfuntional team is composed of members from diverse functional backgrounds working together towards a common goal. The members will have different functional experience and abilities. A good way to create a crossfunctional team is to gather members of your organization from different departments.
About Erik Lipscomb
With over 10 years in call center technology and support, Erik is deeply involved in all aspects of improving the organization through better utilization of technology. Erik has worked with multiple products and services, including telephony, website, VOIP, networking, mobile networks, even two-way radio.