The Benefits of SRO Accreditation

Written by Bryan Overcash on September 13, 2010

In early 2010, the American Teleservices Association (the “ATA”), rolled out a set of standards and best-practices designed to help teleservices companies comply with federal and state statutes.  Companies who meet these standards, as certified by a third-party auditing firm, are awarded an ATA-SRO Seal of Accreditation.  This seal has rapidly become a sign, to

The Power of a Brand.

Written by Bryan Overcash on June 30, 2010

GCS has been in the process of re-branding itself for quite some time now.  We’ve got the foundation in place and we are doing a terrific job of following through with our usage & attitudes. Over the last several months we’ve been traveling to many of the centers to inform all of our associates about