Written by Bucky Cline on September 7, 2012
We hear the words “willing” and “eager” a lot when it comes to work and other tasks needing to be accomplished. There’s a difference between being “willing” to do something and being “eager” to do it and in order to be a vital member of any team or community, you should strive to exemplify both.
Written by Frank Camp on September 4, 2012
I’ve been spending some time over the past few weeks looking at the call quality monitoring feedback our clients provide. Most of the GCS team is “intimately” familiar with the amount of call quality monitoring our clients do on a monthly basis. In some cases we monitor directly with our client, in others they have