Ally is Right up my AlleyCategory: Client Relationships, Communication, Compliance, General, Relationships With Your Customers
Posted by: Greg Alcorn on December 23, 2011
Have you seen the new commercials from Ally Bank. It is right up my alley. I believe the best customer service is when common sense is the common ground. The challenge in the outsourcing world is balancing structure with personality. You can tell when scripting and compliance trump friendly service.