Grow and Retain Your Customer Base

GCS provides leading telecommunications companies with customer base growth, retention and increased returned on investment. We have experience with a wide variety of both consumer and business telecommunication programs, including:

  • Long-Distance Acquisition
  • Local and Long-Distance Winback
  • Local Toll
  • Toll Optimization
  • Access Line Retention
  • New Service Training
  • DSL
  • Internet Dial-up Sales
  • Additional Lines
  • Line Insurance
  • Cellular Sales and Service
  • Database Cleansing
  • Small Business Account Management
  • Caller ID
  • Voicemail Sales
  • CPE Sales and Service
  • Bundled/Package Sales
  • New Connection Follow-ups
  • Inbound Save Desk
  • Inbound Retention
  • Satellite/Cable TV

We back our extensive industry experience with proven recruiting, hiring, education and quality processes.

Learn more about our bilingual telecommunications services. GCS contact centers are strategically located in areas with highly qualified and fully bilingual agents to accommodate your marketing needs.














Global Contact Services • 800.379.2381 • Sales@GCSAgents.com