Calling Communications Customers
Inbound Customer Services & Outreach Calling
Let GCS reach out to your mobile, telephony, internet, satellite and/or cable customers. We handle routine inquiries, new service start up, fulfillment on special offers, anniversary and renewal outreach calls, customer service troubleshooting and more. Our customer service solutions, outreach calling and supplemental support with overflow work will give you piece of mind and reduce your costs.
GCS provides leading telecommunications companies with customer sales, retention and increased returned on investment. We have experience with a wide variety of both consumer and business telecommunication programs, including:
- Mobile and Long Distance Acquisition
- Local & Long Distance
- Customer Winback
- Business and Consumer Services
- Toll Optimization
- Access Line Retention
- New Service Training
- Additional Lines
- Cell Phone Insurance Sales & Service
- Database Cleansing
- Small Business Account Management
- Caller ID
- Voicemail Sales
- New Connections Follow-Ups
- AND MORE…
In addition GCS has experience with affinity marketing of products and services to the customer base to increase revenue and improve customer loyalty.
Whether acquisition, service or additional product sales, connect with GCS.