Your Outsourced Expert
GCS delivers value for our clients as a cost effective outsource provider of outstanding customer interactions and back office support. Our menu of services meet customer needs, increase sales, improve customer loyalty and minimize hassle and cost for our clients. Our size, flexibility, multi-channel capability and customer focused associates provide the consistent quality and scale needed to achieve your objectives. Through our network of strategically located contact centers, we make millions of impactful customer contacts a month and provide hours of cost effective back office activities on behalf of our clients. Let us show you what leading banks, insurance companies and retail companies achieve by working with GCS.
Simply put, our goal is to provide indispensable service for our clients.
Our experience and expertise lies in taking your needs and developing a program we can repeat tens of thousands of times a day. Our hiring and training process provides you with the human resources fully prepared to represent your company in the marketplace. Our technology allows us to interact with you and your customers in the most appropriate channel and our Client Services team is an extension of your in-house support team.
GCS offers a wide variety of services in many areas with a core focus in insurance, retail, membership and financial industries. We are one of the top-five providers of direct insurance programs in the nation and provide services to 3 of the top 5 U.S. banks.
Find out more throughout our website or Contact Us now to discuss how GCS can become a valued business partner for your organization!