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Industry News & Downloads
Outsourcing Veteran Named VP for NC Company
FOR IMMEDIATE RELEASE Contact: George Simons Tel: 704-647-9621 x6027 Email: George.simons@gcsagents.com Outsourcing Veteran Named VP for NC Company David “Doc” Stephens of Hilltop Lakes, TX, ... Continue Reading →
Enhancing the Customer Experience [Tips for Optimizing Your Call Script]
In today’s integrated customer marketing environment, the customers receive information regarding products and services through a variety of channels. Even customer service requests can be used to ... Continue Reading →
GCS Participates in National Walk at Lunch Day
On April 25th, GCS’ healthcare provider promoted National Walk at Lunch Day. It was designed to encourage a try at physical fitness and healthy lifestyles. Some ... Continue Reading →
Usage of Call Blending in Contact Centers [Expressed Interest]
Synergy is a “so twenty years ago” term, but in some cases it is still the best description of a process. A great example of ... Continue Reading →
Top 6 Outsourcing Myths
Usually a single service, offer, channel or response does not work for everyone. At GCS, we offer various solutions for different types of clients. We ... Continue Reading →
Daily News 4/26/12
Well, I’m behind on getting the daily news up, so this one will contain a little more content! Sales Tips ~ Handling Objections 1. Customers object ... Continue Reading →






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